You can change passwords for services provided by the Center for ICT Services, such as shared PCs, email, front server, KITnet wireless LAN, e-Learning (Moodle), VPN connections, and on-campus services that use Shibboleth authentication.
※ If you have forgotten your password, please see here.
How to set a password
The password can be between 10 and 24 characters.
Recommended way to wear
- As long as possible
- Contains a mixture of uppercase and lowercase letters, numbers, and symbols
Ways to avoid
Please do not set the following types of passwords as they are easily guessed.
The University’s User Portal (Password Change)does not allow you to set the following types of passwords.
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- Something that is the same as the user name, or just the user name reversed
- A number with a small number of digits (for example, a four-digit number)
- A word that is in the dictionary
- A person’s name (last name only, first name only, last name/first name/last name)
Change Password
You can access the password change system from the User Portal (Password Change) in the “Web Services” category of the menu.
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- Please make sure the URL in the address bar is
https://cis.kit.ac.jp/en/portal/
- Make sure you have a secure connection (lock iconis displayed).
- Please enable Cookies and Javascript.
- Please make sure the URL in the address bar is

Password Management Notes
Don’t use passwords that are easy to guess
Keep your passwords out of sight
Don’t write your passwords on sticky notes and stick them on your monitor or leave them in public places.
Instead, consider using a password manager to store your passwords securely.
Don’t share passwords
Do not disclose or share your password with colleagues or acquaintances.
Don’t reuse passwords
Do not use the same password for your CIS account in other services or apps.
Do not enter passwords randomly
Never enter your CIS account login name or password on a phishing site or on a page linked to a URL contained in a suspicious email.
Even if the sender (From:) has an email address in our university domain (kit.ac.jp or a domain ending in kit.jp), it may lead you to a page that will steal your password.
Before you enter your CIS account login name and password on the page, be sure to check the following:
- The URL begins with https://
- The domain name part of the URL is that of our university (~.kit.ac.jp).
- There is a lock symbol indicating that it is an SSL connection.
- No server certificate errors have occurred
- The server certificate was issued by our university
If you receive a suspicious email, please contact the Center for ICT Services.
How to Change
You can change your temporary password to a permanent one that is unique and secure.
KIT password policy are below. In order to change your password, you have to go to User’s Portal.
Length Limit
- 10-24 characters
Available Characters
You MUST mix letters, numbers, and symbols in your password.
- Uppercase and lowercase English letters (a-z, A-Z)
- Numbers 0 to 9 (But impossible for the first letter.)
- Symbols # $ % ( ) + * / = – _ ^ . [ ] { } :
※ Space @ & , ; < > \ ” ‘ are NOT allowed.
How to Reissue
If you forget your password, you need to submit an application form.
Write necessary information on the form and bring it to Center for the Information Science.