Issues regarding the difficulty in access online services inside the university and over the internet

Regarding the issue that it had been difficult in accessing online services inside the university and over the internet, we possibly confirmed it might be because the DNS cache server has stopped responding frequently.

Therefore, we have performed maintenance work to solve the issue of the DNS cache server.

After the maintenance work, we have confirmed that the issue of the DNS cache server has been resolved. However, if you continue to have difficulty accessing online services inside and outside the university, please contact us at the contact information below.

Thank you for your cooperation.
If you have any questions and concerns, please access our online form
https://helpdesk.cis.kit.ac.jp/
and make an inquiry via the link “Get assistance for general IT problems and questions”.